Refund Policy

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Our refund policy is as per Australian Consumer Law. You can choose a refund or exchange if an item has a major problem. This is when the item:

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• has a problem that would have stopped someone from buying the item if they had known about it

• is unsafe

• is significantly different from the sample or description

 

For complete information, please see https://www.accc.gov.au/system/files/Refunds%20and%20returns%20poster%20A4.pdf.

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